Welcome to https://jina.agency/ (the “Website“), owned and operated by Jina Ecommerce Limited (“Jina,” “we,” “us,” or “our“). By accessing or using the Website and any of our services, including but not limited to Amazon account setup, account management, product research, listing optimization, advertising, FBA inventory management, and account reinstatement services (collectively, the “Services“), you agree to be bound by these Terms of Use (“Terms“). Please read them carefully before using the Website or the Services. We may update or revise these Terms from time to time without prior notice, and the updated version will take effect as soon as it is posted on this page. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

1. Your Rights and Responsibilities

By using our Services, you confirm that you have the legal capacity to enter into a binding agreement with us and that you are not restricted from receiving our Services under any applicable law.

You are entitled to access the information we publish on the Website. However, any use, storage, or sharing of such information must comply with applicable law, these Terms, and our Privacy Policy.

If you wish to engage our Services, you agree to cooperate with us and, where applicable, with any third parties, and to comply with the terms of any agreement or contract established between the parties.

Prohibited conduct. You may not use the Website or Services to:

• Engage in any activity that is unlawful, fraudulent, or violates the rights of others, including infringing on the intellectual property, privacy, or other legal rights of any individual or entity;
• Harass, defame, abuse, or otherwise cause harm or disadvantage to any other person;
• Disclose or distribute another person’s personal information without their consent;
• Post or transmit content that is obscene, discriminatory, or otherwise offensive;
• Advertise or promote goods or services that are prohibited under applicable law;
• Upload or transmit viruses, malware, or any code designed to disrupt, damage, or limit the functioning of any software, hardware, or equipment;
• Use robots, spiders, scrapers, or any other automated means to access, monitor, or copy any content on the Website for any purpose without our prior written consent;
• Use any device, software, or process to interfere or attempt to interfere with the proper working of the Website;
• Take any other action that is unlawful or prohibited under applicable law.

Restricted conduct. You may not:

• Copy or store large volumes of user information for undisclosed purposes;
• Take any action that imposes an unreasonable or disproportionately large load on our infrastructure;
• Share any login credentials or access rights we grant you to restricted areas of the Website with any third party.

2. Our Rights and Responsibilities

We will cooperate with competent government authorities where required, including in cases where a user is alleged to have violated the law.

We are committed to honoring the agreements and contracts we establish with clients and, where applicable, third parties in connection with the provision of our Services.

We are committed to protecting personal data in accordance with applicable law and our Privacy Policy.

3. Our Services

a. How our Services work

Prospective clients may contact us using the contact details provided on this Website. We will provide consultation and information about the service packages best suited to your needs (for example, Amazon account setup, account management, advertising, listing optimization, FBA inventory management, product research, or account reinstatement, or any other custom engagement).

Once the client and Jina reach an agreement on scope, deliverables, and pricing, both parties will proceed to execute a service agreement setting out the applicable terms in detail.

b. Delivery of Services

Matters such as service standards, quality, scope of work, delivery methods, fees, refunds, timelines, and the rights and obligations of each party will be set out in a written agreement (“Service Agreement“) between Jina and the client. Each Service Agreement will reflect the terms appropriate to the specific service package and the client’s individual requirements.

c. Payment

Clients may pay service fees via bank transfer or any other payment method agreed with Jina and specified in the applicable Service Agreement or invoice.

4. Intellectual Property

All content on the Website, including text, graphics, logos, and design elements, is owned by or licensed to Jina and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

5. Limitation of Liability

To the fullest extent permitted by law, Jina shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or Services, except as otherwise set out in an applicable Service Agreement.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws applicable to Jina Ecommerce Limited, without regard to conflict-of-law principles, unless otherwise specified in a Service Agreement.

7. Contact Us

If you have any questions about these Terms, please contact us at:

• Jina Ecommerce Limited
• Address: 19/F, World Trust Tower, 50 Stanley Street, Central, Hong Kong
• Website: https://jina.agency/
• Contact page: https://jina.agency/contact/